Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to and GlassHost and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to GlassHost include and its social media channels. By using the GlassHost website, you consent to the data practices described in this statement.


Collection of Your Personal Information

GlassHost will collect personally identifiable information, such as your name, email and other personal information. If you purchase GlassHost products and services, we collect billing information. This information is used to complete the purchase transaction as well as to fight fraud on our end. Staff members are the only ones who view your data. We keep the data on our system for up to 1 year.

We may gather additional personal or non-personal information in the future. GlassHost may automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of the GlassHost website.

GlassHost encourages you to review the privacy statements of websites you choose to link to from us so that you can understand how those websites collect, use and share your information. GlassHost is not responsible for privacy statements or other content on websites outside of our websites.


Use of Your Personal Information

GlassHost collects and uses your personal information to operate its website(s) and deliver your requested services.

GlassHost may also use your personally identifiable information to inform you of other products or services available from GlassHost and its affiliates.

GlassHost may also contact you via surveys to research your opinion of current services or potential new services that may be offered.

GlassHost does not sell, rent or lease its customer lists to third parties.


Use of Cookies

The GlassHost website(s) may use “cookies” to help you personalise your online experience. A cookie is a text file placed on your hard disk by a web page server. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalise GlassHost pages or register with GlassHost or its associated services, cookies help GlassHost to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as Discord ID, for verification & login. When you return to the same GlassHost website, the information you previously provided can be retrieved, so you can easily use the features you customised.

You can accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the GlassHost services or websites you visit.


Security of Your Personal Information

To secure your personal information from unauthorised access, use or disclosure, GlassHost uses the following:


Fraudlabs Pro


Pterodactyl Panel


Your data & files are protected and stored to our standards.


Children Under Thirteen

GlassHost does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parents and/or guardian for permission to use this website. GlassHost must receive a written statement indicating that permission from parents and/or guardians has been given before accessing our services. 



This document was last updated on October 20, 2023

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